VPS service issue.

Incident Report for Hydrogen Studio

Resolved

This incident has been resolved.

Posted May 19, 2020 - 19:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2020 - 19:31 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 19, 2020 - 18:06 PDT

Investigating

We are currently investigating this issue.

Posted May 19, 2020 - 17:24 PDT

This incident affected: Hydrogen Bot, Hydrogen API, Hydrotune, Websites (https://hydrogenbot.xyz, https://hydrogenbot.xyz/support), and Other Components (H.D. - Backend Server Connection, H.D. - Database Connection, H.B. - Database Connection).